They gave us a compact and incredibly comfortable room with a private safe, climate control, and an electronic key card. Thoroughly enjoyed the generous and sensational breakfast. It had central location close to Nomura Family Samurai House.

The twin room was modern with amenities, the bed was exceptionally comfortable. The staff was very friendly and always on disposal.

I chose this hotel for attending a leadership summit due to its convenient location and comfortable rooms. The beds were really cozy, perfect for a short stay, and I appreciated the Japanese/Western style. The robotic dinosaurs at check-in added a fun touch to the experience.

The one service I missed for my work was more human back-up at the reception. Although the check-in process was unique and interesting, it took a bit longer without staff on hand.

The room was extremely spacious with amenities, I felt comfortable there.

Extremely helpful staff, breakfasts were sensational.

Had very very good 1 night here. Magnificent and convenient location close to good restaurants, met expectation. Plus, it was close to main attractionsites-the samurai village, all the tourist spots, and the train station😃

really nice stay, we were there for 3 days. excellent staff and favourable location next to the river, everything was good. location: the hotel was just off the downtown area, and the oyama shrine. we found there plenty of restaurants to eat, like yoshokuya ryo that is only 10 minutes' walk away. the breakfast was generous and excellent, the check in was simple.

The location of this hotel right by castle, 21st century museum, omicho market and the bus stop for the loop bus and huge park and all attractions within 200-500m walk was marvellous and good. The staffs were helpful & great...

The hotel's decoration was lovely, with beautiful Japanese elements that made me feel immersed in the culture. The general areas were well-maintained and easy to navigate, even for someone like me with limited mobility. It was a pleasure to explore the hotel and admire the traditional touches. Additionally, the hotel's central location made it convenient for senior people like me to access nearby attractions and amenities.

I would have appreciated more assistance from the children working there. As a senior guest, it would have been helpful to have someone readily available to offer assistance or answer any questions I had.

I enjoyed exploring the beautiful Kenrokuen Garden and experiencing the geisha performance in the chaya districts. The museum had interesting interactive exhibits that allowed me to touch and sit on contemporary art pieces. Exciting!

No coffee? com? Come on, really?

I had a fantastic stay at this hotel. the attention to detail was impressive - the room was incredibly clean and well-maintained. , the location was perfect. Being right in the center of the city made it so convenient to explore the area. , the staff was friendly and accommodating. They even allowed us to store our luggage before check-in, which was a lifesaver. Lastly, I have to mention the breakfast. The buffet had a great variety of choices, and I particularly loved the delicious tea and yogurt.

Nothing to complain about, everything was perfect.

The location is great and particularly good, relatively near Omicho Market. The staff is lovely and great, an absolute asset to this the place.

I absolutely adored the hotel's decoration and its charming general areas. The traditional Japanese room was like a dream, with beautiful furniture that I wish I could have in my own home. As a senior woman, I found the hotel very accessible. The location was perfect, allowing me to easily explore all the main highlights of the city on foot. Plus, there were convenient stores nearby, making it easy for me to pick up anything I needed.

I would have liked to see more assistance available for senior guests. It would have been reassuring to have more experienced staff members present to provide help and guidance.

Perfect location for exploring the city with easy access to public transportation. Comfortable and clean room with a beautiful Japanese-style interior. Helpful and friendly staff always willing to assist guests with their requests.

Don't have any issues at all.

I absolutely loved the beautiful traditional Japanese decoration throughout the hotel. The tatami mats, sliding doors, and elegant furniture made me feel like I was truly experiencing the authentic Japanese culture. The hotel's general areas were spacious and easy to navigate, making it accessible for senior people like myself. It was wonderful to be surrounded by such beauty and comfort during my stay.

I would have appreciated a bit more assistance from the staff, especially for us senior folks. It would have been helpful if the children working there could have been more attentive and provided some extra support for a better vacation experience.

Great location, easy to get around. Clean room and helpful staff. Unique and fun dinosaur reception. Good breakfast with delicious tea and yogurt.

Cannot find any fault.